What is your inclement weather policy?
All shows are rain or shine, unless canceled or rescheduled by the artist or Red River Station. If rain is a possibility, ponchos are strongly encouraged. A message will be sent to all ticket holders to the email used when you purchased your tickets if there is any change to show start times or date. We also post notices on social media sites, so in the event that inclement weather is expected, please monitor our social media pages and your email.
What is the age policy at Red River Station?
Our shows are all ages unless the band requests an age limit. Every person entering the venue, no matter what age, must have a ticket. Patrons under 21 are subject to a minor fee of $5.00 at entry. Anyone under 21 is considered a minor. Each patron under 18 must be accompanied by a parent or guardian. Acceptable forms of identification include a state-issued driver’s license or ID card, military ID, or international Passport. A student ID is not an acceptable form of identification.
What is the policy for MINORS?
MINORS (UNDER 21) MAY NOT CONSUME ALCOHOL UNDER ANY CIRCUMSTANCES, EVEN IN THE PRESENCE OF THEIR PARENTS OR GUARDIANS. IF MINORS ARE FOUND WITHOUT THEIR WRISTBANDS AND/OR X’S, THEY WILL BE ESCORTED OFF THE PROPERTY. NO REFUNDS & NO QUESTIONS ASKED. Anyone under the age of 21 that consumes or attempts to consume alcohol and individuals that provide or purchase alcohol for a minor will be forced to leave the premises and also may be subject to arrest. Everyone must have a ticket–NO EXCEPTIONS. The additional “minor charge” for guests under 21, which is NOT included in the price of the ticket, is to be paid at the door.
What is the re-entry policy?
Adults (age 21 & up) may come and go as they please. Minors (under 21) will not be allowed to come and go after they have been admitted.
How can I purchase tickets for a concert?
You may purchase tickets by clicking here or you may purchase tickets at the gate unless the show is sold out. THE ORIGINAL PURCHASER MUST BE PRESENT. Advance ticket sale prices end the day before the show. Tickets sold the day of the show are typically priced at a slightly higher price than advance tickets.
May I get a refund on unused tickets?
No, Red River Station does not provide refunds on ticket purchases, however, you may pass the unused tickets along to friends or family for their listening pleasure! All sales are final.
Can I get food at Red River Station?
Yes, we do have food available for purchase inside the venue. We offer sandwiches, pizzas, and chicken wings, which are available
What are the venue entry policies?
• You may bring your own folding chairs, but they must be removed from their carry bags before entry. Folding chairs are not allowed in the Reserved Tables section. NO ROCKERS, HYDRAULICS, OR HIGH-BACK/LOUNGING CHAIRS ARE ALLOWED.
• No outside food, drinks, alcohol, or coolers allowed inside venue
• No firearms, noise-makers, fireworks, or weapons of any kind allowed on the property. This includes pocket knives.
• No Large bags, backpacks or backpack purses allowed. All bags are subject to search at front gate and items not allowed will be confiscated and disposed of at front gate. Please see the Clear Bag Policy for a detailed list of sizes and restrictions.
• Large professional cameras and video are not allowed at any time.
• No drinking containers allowed inside the venue, even if they are empty (Ex. Tumblers, Yeti Mugs, Etc.)
• If you have any items that are not allowed inside the venue, you will be asked to put them back in your vehicle – NO EXCEPTIONS
• No guitars/musical instruments allowed inside the venue
• Red River Station is not responsible for any lost or misplaced items
• No re-entry into the venue for minors
• Bars accept cash, American Express, Visa, Mastercard, and Discover
• Valid ID must be presented at the front gate and bar
• No glass allowed inside the venue
• Bartenders reserve the right to refuse service as they deem necessary
• Security guards reserve the right to escort anyone out of the venue as they deem necessary
• Red River Station reserves the right to refuse entrance if deemed necessary
• No pets allowed on the property with the exception of service animals
• Shoes and Shirts Required.
• ALL ages are required to have a ticket.
• 3rd party tickets do not guarantee admittance to the venue.
• No refunds on ticket purchases (even if you are removed from the venue).
Does Red River Station have seats?
We offer reserved tables for most outdoor shows. Reserved tables (picnic tables) seat 6 and require the purchase of all 6 seats. Tables go on sale at the same time as general admission tickets. If you have a general admission ticket, you may bring your own lawn chair. NO ROCKERS, HYDRAULICS, OR HIGH-BACK/LOUNGING CHAIRS ARE ALLOWED.
Is there wheelchair accessibility?
If you have special needs such as wheelchair, disability, etc., we ask that you arrive to the venue approximately 15 minutes early so that we can allow you to enter and get situated before the gates officially open. There are wheelchair accessible restrooms and bars located throughout the venue.
Where should I park for concerts?
There is parking available at the town square and at Boggess Park. This parking is available at no cost. For some concerts, paid parking is available at local residences. These paid parking areas are in no way associated with Red River Station and we do not control when it is used or what is charged to park in this area. Please be courteous to our neighbors and do not block driveways or fire hydrants. Public parking is first come, first served.
What is the dress code?
You must be wearing a shirt, bottoms, and shoes.
What are the policies regarding photo/video/audio?
We do not allow cameras and/or recording devices however you are able to bring and use your cell phone camera. Members of the press must have passes pre-arranged in order to shoot during the show.
Will ticket prices go up on the day of the show?
Typically, yes. Ticket prices go up the day of the show. We recommend purchasing tickets in advance.
Do Uber / Lyft / Rideshare / or Taxis service Red River Station?
Not at this time, that we know of.
Do you perform bag searches and/or use an electronic search device to ensure no concealed weapons or prohibited items are brought into the venue?
All bags are subject to be searched at entry. Bags over 5.5” x 8.5” will not be allowed in the venue. Please see the detailed Clear Bag Policy to make sure your bag complies with our policies.
What is your Clear Bag Policy?
To ensure a safer environment for the public and expedite fan entry into Red River Station, we have implemented a Clear Bag Policy that limits the size and type of bags that may be brought into Red River Station.
Approved bags: any bag under 5.5” x 8.5”, clear bags smaller than 12” x 6” x 12”, medically necessary and diaper bags (subject to search)
Bags not allowed: Backpacks, Camera Cases, Mesh Bags, Over Sized Tote Bags, Purses (larger than 5.5” x 8.5”)
If I have my Concealed Handgun License (CHL), can I bring my gun into the venue?
No. We do not allow weapons of any kind into the venue.
What time does the band go on? Is there an opening act?
Generally, show time is 8:00 and gates open at 6:30 for all shows. There is almost always an opening act. Please keep in mind that set times, as well as opening acts, are subject to change. When we must change any times, ticketholders will be notified via email and we will make announcements on social media.
What time should I get there to get a good place to see the show?
We highly recommend early arrival as we perform bag searches, verify age and tickets, which can take a little bit of time. Keep in mind that no matter how early you line up, there may already be people ahead of you in line. PLEASE BE PATIENT WITH OUR GATE STAFF. We try our hardest to get the line moving as quickly as possible.
Does Red River Station offer drinks, or is it BYOB?
We have full bars throughout the venue offering a selection of canned beer, liquor, wine and non-alcoholic beverages. We do not allow any outside food or drinks inside the venue.
What type of payment do you accept?
Inside the venue for drinks, food, and merchandise, we accept Visa, MasterCard, American Express, Discover, and Cash. Most music acts will have band merchandise for sale in the venue, which are not associated with Red River Station. We do not control their payment options or what is charged.
Do I have to print my tickets, or can they be scanned from my phone?
It is highly recommended that you download the tickets on your phone or take a screenshot of them prior to arriving at the venue. Please bring the photo ID of the name that matches the ticket purchaser in case there is a scanning issue, so we can find your ticket for you at the Ticket Booth. We also accept physical hard copies of tickets.
How do I hear about shows?
Be the first to know by signing up for our e-mail list, Like us on Facebook, or Follow us on Twitter and Instagram. Check out www.redriverstation.com to see the latest updates and additions to our calendar.
Do I need an ID to enter the venue?
If you plan on drinking alcohol inside the venue, you must present a valid form of ID and be over 21 years of age. We take checking IDs VERY SERIOUSLY. Acceptable forms of identification include a state-issued driver’s license or ID card, military ID, or international Passport. A student ID is not an acceptable form of identification. We cannot serve alcohol to anyone without a valid, unexpired ID, REGARDLESS OF AGE.
